Privacy & Cookies Policy
3 Heads Agency are committed to protecting and respecting your privacy. We strive to protect the security of information which you provide to us and will use up-to-date measures to provide such security.
This Policy explains how we use personal information we collect about you when you use our website. It also explains the conditions under which we may pass your personal information on to others and how we keep your information secure. By using our websites, you’re agreeing to be bound by this Policy.
Who are we?
3 Heads are a creative agency focused on driving business outcomes, specialising in video & podcast production, social media and branding. We work with a variety of clients, from blue chip organisations, start-ups and personal brands. You can find our offices in Bedford and London.
How do we collect information from you?
We obtain information about you when you use our websites, for example, when you make an enquiry with us via a web form.
What information do we collect from you?
We also use tools such as Google Analytics and Facebook marketing tracking to track visitors anonymously to help us make improvements to our website and to tailor your advertising experience on Facebook. We are only able to collect identifiable information if you provide it to us, either through an enquiry form or via email.
Why do we collect this information?
We collect your information to:
Process and respond to any enquiries you have made with us about our services
Send you communication which you have requested and that may be of interest if consent has been given
Personalise your repeat visits to our websites, including remarketing activities (see section below).
What do we do with your information?
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is protected and processed via 256-Bit SSL encryption.
Nothing is ever guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
How long do we keep hold of your information?
We will only hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any contract you hold with us.
Who might we share your information with?
We will not share your information with third parties, except where we have a legal or contractual requirement to do so.
Cookies are small data files which are sent to your web browser and stored electronically. They act as your personal identity online. This information is used by us to track visitors to our websites and to compile statistical reports on website activity. You can set your browser not to accept cookies and the following website tells you how to remove cookies from your browser: www.cookiesandyou.com
What cookies are used on our websites?
We use Google Analytics to track visitors to our website. For example, it allows us to view data on how many people are browsing the website on a mobile device so we can seek to improve their online browsing experience. Whilst Google Analytics allows us to track your progress through our site we are not able to track you directly – only that an unidentified user has accessed content.
Visit Google’s website for information on opting out of services and changing your privacy settings.
Social media (Facebook, Instagram and LinkedIn)
We may use widgets and tracking codes for the above social media platforms. These widgets give you the functionality to view content from our platforms on the website itself.
Our websites contain links to websites operated by third parties. 3 Heads Agency has no control over such third party websites and accordingly cannot be responsible for the protection of any personal information that you may provide while visiting such websites.
How can I access and update the information you hold about me?
You have the right to ask for a copy of the information that 3 Heads Agency hold about you. If you want to make such a request, or if you believe that any information that 3 Heads Agency holds about you is incorrect or incomplete, you should write to Ross Testa, 281 Bedford Road, Bedford MK42 8QB.
How to contact us
Phone: 01234 608228
Post: Top Floor, 281 Bedford Road, Bedford MK42 8QB